Privacy Policy
Last updated: 3 August 2026
Introduction
Tidy Bins Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our waste management services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
We may collect personal information that you provide directly to us when you:
- Request a quote or book our services
- Create an account or subscription
- Contact us via phone, email, or contact forms
- Sign up for our newsletter or promotional communications
- Provide payment information for services
The personal information we collect may include your name, email address, phone number, physical address, payment information, and any other information you choose to provide.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our waste management services
- Process your transactions and manage your account
- Send you service-related communications and updates
- Respond to your inquiries and provide customer support
- Improve and optimize our website and services
- Send promotional communications (with your consent)
- Comply with legal obligations and resolve disputes
Disclosure of Your Information
We may share your information with third parties only in the following circumstances:
- With service providers who assist us in operating our business
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a business transfer, merger, or acquisition
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Under the New Zealand Privacy Act 2020, you have certain rights regarding your personal information, including the right to:
- Access and obtain a copy of your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Opt-out of marketing communications
- Lodge a complaint with the Privacy Commissioner
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: